Notice of Privacy Practices

Effective Date: April 27, 2026

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This Notice of Privacy Practices describes how medical and health-related information about you may be used and disclosed and how you can access this information. Please review it carefully.

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NeXgen Therapies is a private-pay company. We do not accept insurance, Medicaid, Medicare, government reimbursement, or other third-party payer reimbursement for our services. Because we operate on a private-pay basis, this Notice does not describe insurance billing practices.

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However, we may still use and disclose certain health information for payment-related purposes, such as collecting private-pay fees, processing payments, issuing receipts, managing client accounts, responding to payment disputes, and complying with financial, administrative, and legal obligations.

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This Notice applies to health information created, received, maintained, or transmitted by NeXgen Therapies in connection with our services, including online evaluations, educational classes, counseling-related support, reports, recommendations, certificates, scheduling, payment, client communications, and related administrative activities.

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Who We Are

NeXgen Therapies provides private-pay online evaluations, classes, and counseling-related support services. Our services may include, where appropriate and legally permitted, pre-court evaluations, Alcohol/Drug evaluations, Anger Management evaluations, Domestic Violence-related evaluations, educational classes, documentation of completion, and related recommendations.

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NeXgen Therapies is not a law firm, does not provide legal advice, and does not guarantee that any evaluation, report, class, certificate, or recommendation will be accepted by a court, probation office, employer, licensing board, school, agency, attorney, or other third party. Acceptance is determined solely by the receiving party.

NeXgen Therapies does not provide emergency or crisis services. If you are in immediate danger, call 911.

If you are experiencing a mental health, substance-use, or emotional crisis, call or text 988.

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Our Responsibilities

We are required by law to:

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• Maintain the privacy and security of your protected health information.

• Provide this Notice explaining our legal duties and privacy practices.

• Follow the terms of the Notice currently in effect.

• Notify you if a breach occurs that may have compromised the privacy or security of your protected health information, as required by law.

• Not use or disclose your information except as described in this Notice or as otherwise permitted or required by law.

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We may change this Notice from time to time. Any updated Notice will apply to information we already have about you as well as information we receive in the future. The current version will be posted on our website.

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Your Rights

You have the following rights regarding your protected health information.

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1. Right to Inspect and Receive a Copy of Your Records

You may ask to inspect or receive a copy of certain health information we maintain about you. We will provide a copy or summary of your records within the time required by law. We may charge a reasonable, cost-based fee where permitted by law.

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Certain information may be excluded from access when allowed by law, such as psychotherapy notes or information compiled for legal proceedings.

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2. Right to Request a Correction

You may ask us to correct health information about you that you believe is incorrect or incomplete. We may deny your request if we determine that the information is accurate and complete or if the law allows us to deny the request. If we deny your request, we will explain why in writing.

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3. Right to Request Confidential Communications

You may ask us to contact you in a specific way, such as by phone, email, mail, or through a specific address or number. We will make reasonable efforts to honor your request when feasible.

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4. Right to Request Limits on Use or Disclosure

You may ask us not to use or disclose certain health information for treatment, payment, or health care operations. We are not required to agree to every request, but we will consider reasonable requests.

Because NeXgen Therapies is private-pay and does not bill insurance, Medicaid, Medicare, government programs, or other third-party payers, we generally do not disclose information to health plans for payment. If you pay privately for a service in full and request that we not disclose information about that service to a health plan, we will honor that request unless disclosure is required by law.

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5. Right to Receive an Accounting of Disclosures

You may ask for a list of certain disclosures of your health information made during a period allowed by law. This accounting will not include all disclosures, such as disclosures made for treatment, payment, health care operations, disclosures made to you, disclosures you authorized, or other disclosures excluded by law.

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6. Right to Receive a Paper or Electronic Copy of This Notice

You may ask for a paper or electronic copy of this Notice at any time, even if you previously agreed to receive it electronically.

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7. Right to Choose Someone to Act for You

If you have given someone medical power of attorney, legal authority, or if someone is your legal guardian, that person may be able to exercise your rights and make choices about your health information. We may verify the person's authority before taking action.

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8. Right to File a Complaint

You may file a complaint if you believe your privacy rights have been violated. You may contact NeXgen Therapies using the contact information listed at the end of this Notice.

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You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

We will not retaliate against you for filing a complaint.

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Your Choices

For certain health information, you may tell us your preferences about what we share. If you tell us how you want us to share information in the situations below, we will follow your instructions when feasible and legally permitted.

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You May Ask Us to Share Information With:

• A family member.

• A caregiver.

• An attorney.

• A probation officer.

• A court.

• An employer.

• A school.

• A licensing board.

• A treatment provider.

• Another person or organization you identify.

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In most cases, we will require your written authorization before sending reports, certificates, recommendations, evaluations, records, or other health-related information to a third party, unless the disclosure is otherwise permitted or required by law.

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If You Are Unable to Tell Us Your Preference

If you are unable to tell us your preference, for example because you are incapacitated, we may share your information if we believe it is in your best interest and the disclosure is permitted by law. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

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How We May Use and Disclose Your Information

The following categories describe ways we may use and disclose your protected health information. Not every use or disclosure in a category will be listed, but all permitted uses and disclosures fall within one of these categories or are otherwise permitted or required by law.

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1. To Provide Services, Evaluation, Support, and Care Coordination

We may use and disclose your health information to provide, coordinate, or manage services. This may include reviewing information you provide, conducting evaluations, preparing reports, making recommendations, documenting completion of services, communicating with you about appointments, or coordinating with another provider or authorized party when permitted.

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Example: A clinician may review your intake form and evaluation history before completing an online evaluation or preparing a report.

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2. For Private-Pay Payment and Account Administration

We may use and disclose your health information as needed to collect private-pay fees, process payments, issue receipts, manage invoices, respond to payment disputes, verify completed purchases, or handle account-related questions.

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NeXgen Therapies does not accept insurance, Medicaid, Medicare, government reimbursement, or other third-party payer reimbursement. We do not submit insurance claims for services.

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Example: We may use your name, service date, and payment status to confirm that a private-pay evaluation or class has been purchased.

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3. For Health Care Operations and Business Administration

We may use and disclose your health information for operations necessary to run our practice and improve our services. This may include quality review, staff training, compliance, recordkeeping, credentialing, technology management, auditing, legal review, customer support, and business planning.

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Example: We may review records to confirm that reports and certificates are completed accurately and consistently.

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4. Through Business Associates and Service Providers

We may share protected health information with vendors or service providers that help us operate our business, such as secure technology platforms, scheduling systems, payment processors, document storage providers, email or communication tools, telehealth platforms, compliance consultants, or other administrative service providers.

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When required by law, we maintain agreements with business associates that require them to safeguard protected health information and use it only as permitted.

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5. With Your Written Authorization

We may use or disclose your health information for purposes not described in this Notice when you give us written authorization. You may revoke your authorization in writing at any time, except to the extent we already relied on it.

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Written authorization is generally required before we send records, reports, certificates, evaluations, recommendations, or related documentation to a third party such as a court, attorney, probation officer, employer, school, licensing board, agency, or family member, unless another law permits or requires the disclosure.

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6. As Required by Law

We may use or disclose your protected health information when required to do so by federal, state, or local law.

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Example: We may disclose information if a valid law, court order, subpoena, regulatory requirement, or mandatory reporting law requires us to do so.

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7. For Public Health and Safety

We may disclose information for public health and safety purposes when permitted or required by law, such as reporting certain diseases, preventing or controlling disease, reporting adverse events, helping with product recalls, or preventing or reducing a serious threat to anyone's health or safety.

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8. To Report Abuse, Neglect, or Domestic Violence When Required or Permitted by Law

We may disclose information to appropriate authorities if we believe disclosure is required or permitted by law to report abuse, neglect, exploitation, or domestic violence.

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9. For Health Oversight Activities

We may disclose information to health oversight agencies for activities authorized by law, such as audits, investigations, inspections, licensure reviews, disciplinary actions, or compliance reviews.

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10. For Legal Proceedings

We may disclose information in response to a court or administrative order, subpoena, discovery request, or other lawful process, when permitted or required by law. We may also use or disclose information as needed to defend ourselves in a legal or administrative proceeding.

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11. For Law Enforcement

We may disclose information for law enforcement purposes when permitted or required by law, such as responding to a valid legal request, reporting certain injuries, locating a missing person, or reporting a crime on our premises or through our services.

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12. For Workers' Compensation or Similar Programs

We may disclose information as authorized by laws relating to workers' compensation or similar programs, if applicable.

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13. For Specialized Government Functions

We may disclose information for certain specialized government functions when permitted or required by law, such as military, national security, protective services, or correctional institution purposes.

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14. To Coroners, Medical Examiners, and Funeral Directors

We may disclose information to coroners, medical examiners, or funeral directors when permitted or required by law.

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Uses and Disclosures Requiring Special Authorization

We will obtain your written authorization before using or disclosing your protected health information for the following purposes, except where permitted or required by law:

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• Most uses and disclosures of psychotherapy notes, if any.

• Marketing communications that require authorization under HIPAA.

• The sale of protected health information.

• Disclosures to attorneys, courts, probation officers, employers, schools, licensing boards, agencies, family members, or other third parties when authorization is required.

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You may revoke an authorization in writing at any time, except to the extent we have already acted in reliance on it.

Special Protections for Certain Information

Certain types of information may receive additional protections under federal or state law. This may include mental health records, psychotherapy notes, substance-use-related records, HIV/AIDS information, genetic information, records related to minors, domestic violence-related information, and other sensitive information. Where special protections apply, we will use and disclose the information only as permitted or required by applicable law.

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NeXgen Therapies does not market itself as addiction treatment, rehab, detox, intensive outpatient treatment, or a licensed DUI program. NeXgen's Alcohol/Drug-related services are educational, evaluation-related, or documentation-related services, where legally permitted and appropriate. If any information is subject to special federal or state confidentiality protections, NeXgen Therapies will handle that information in accordance with applicable law.

Telehealth, Online Services, and Electronic Communications

NeXgen Therapies may provide services through online platforms, telehealth tools, electronic forms, email, text message, phone, or other digital communication methods.

We take reasonable steps to protect the privacy and security of information transmitted electronically. However, electronic communication may carry risks, including the risk of unauthorized access, misdirected messages, service interruptions, or technical errors.

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By using our website, online forms, telehealth tools, or electronic communication methods, you understand that we may use these methods to communicate with you about scheduling, services, documentation, payment, and administrative matters, unless you request a different communication method and we are able to reasonably accommodate it.

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Do not use website forms, email, text messages, or online scheduling tools for emergencies or crisis situations.

Reports, Certificates, and Third-Party Requests

NeXgen Therapies may prepare reports, recommendations, certificates, or completion documentation in connection with services you purchase or complete.

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We generally require written authorization before sending documentation to a third party, such as a court, attorney, probation officer, employer, school, licensing board, agency, or family member, unless disclosure is otherwise permitted or required by law.

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NeXgen Therapies does not guarantee that any third party will accept, approve, rely on, or give legal effect to any report, certificate, class, evaluation, recommendation, or documentation. Acceptance is determined solely by the receiving party.

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Private-Pay Status and No Insurance Billing

NeXgen Therapies is a private-pay company.

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We do not accept:

• Commercial insurance.

• Medicaid.

• Medicare.

• Government reimbursement.

• Court-funded payment programs.

• Other third-party payer reimbursement.

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We do not submit insurance claims, verify insurance benefits, participate in insurance networks, or bill government programs for services.

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Because services are private-pay, clients are responsible for payment according to NeXgen Therapies' posted terms, payment policies, and service agreements. Payment does not guarantee any legal, clinical, court, probation, employer, licensing, school, agency, or third-party outcome.

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Minimum Necessary Standard

When we use, disclose, or request protected health information, we make reasonable efforts to limit the information to the minimum necessary to accomplish the intended purpose, except where the law does not require that limitation, such as certain treatment-related disclosures or disclosures made to you.

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Personal Representatives and Authorized Representatives

If someone has legal authority to act on your behalf, such as a parent, guardian, personal representative, or person with medical power of attorney, we may communicate with that person as permitted by law. We may request documentation of that person's authority before releasing information.

State and federal laws may limit what information can be shared with parents, guardians, or representatives in certain circumstances.

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Minors

When services involve a minor, NeXgen Therapies will follow applicable federal and state laws regarding consent, confidentiality, parental or guardian access, and disclosure of records.

Because rules for minors can vary by state and by service type, NeXgen Therapies may require additional consent, documentation, or authorization before providing services or releasing records involving a minor.

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Website Privacy and Tracking Technologies

This Notice applies to protected health information handled by NeXgen Therapies. Our website may also collect certain technical or usage information, such as device information, browser type, IP address, cookies, analytics data, form submissions, or communication preferences, as described in our Privacy Policy.

To the extent website information is protected health information, we will handle it in accordance with this Notice and applicable law.

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Please review our Privacy Policy for more information about general website data practices.

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Changes to This Notice

We may change this Notice at any time. Changes may apply to information we already have about you as well as information we receive in the future.

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The current Notice will be posted on our website and will include the effective date. You may request a paper or electronic copy at any time.

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Questions or Complaints

If you have questions about this Notice, want to exercise your privacy rights, or wish to file a complaint with NeXgen Therapies, please contact:

NeXgen Therapies Privacy Contact

[Insert Privacy Contact Name or Department]

[Insert Mailing Address]

[Insert Phone Number]

[Insert Email Address]

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You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

Filing a complaint will not affect your ability to receive services from NeXgen Therapies, and we will not retaliate against you for filing a complaint.

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Acknowledgment of Receipt

NeXgen Therapies may ask you to acknowledge that you received this Notice. Your acknowledgment does not waive any privacy rights. If you do not acknowledge receipt, NeXgen Therapies may document that the Notice was made available to you.